OC Uber Drivers Are Among A Lot Of Unpleasant, Study Discovers – Patch.com

18February 2020

ORANGE COUNTY, CA– Uber motorists are the unrecognized heroes of early flights, late nights out and whatever in between. They drive on Christmas, they drive at odd hours of the day and they’ll even sit in L.A. traffic for you while you use your phone in the backseat.

Southlanders, we have to begin treating our Uber motorists much better. According to a study by AutoInsuranceEZ.com and The Rideshare Guy, Uber motorists in Orange County and Los Angeles are the most unpleasant in the nation. The business studied more than 220,000 posts on the grievance subforum of Uberpeople.net, a popular website where Uber motorists frankly share about their experiences.

Between April 2014 and August 2019 when the data was collected, Los Angeles and Orange County integrated had more than 4 times the quantity of problems as the runner up, Washington, D.C. The Southland had 47,684 total problems, which “most likely shows regional traffic conditions: L.A. is infamously overloaded,” the study stated.

Leading Areas For Chauffeur Complaints:

  1. Los Angeles and Orange County: 47,684 problems
  2. Washington, D.C.: 11,274 problems
  3. San Francisco: 11,021 problems
  4. New Jersey: 8,731 problems
  5. Chicago: 8,228 problems

The most talked about areas with problems were Santa Monica (3,667 problems) and Hollywood (2,420), followed by Santa Barbara (345 ), Van Nuys (270 ), Sherman Oaks (229 ), Skid Row (202) and Venice (185 ). Other most talked about areas in Southern California included Los Feliz (117 ), Pacific Palisades (108 ), Bel Air (98 ), Highland Park (91 ), Eagle Rock (77 ), Canoga Park (58) and Laurel Canyon (53 ), according to the study.

The most typical grievance keyword among all motorists, without a doubt, was “travelers,” so it may be time to inspect the snooty attitudes and drunk antics at the (automobile) door.

A Lot Of Typical Complaints Include These Expressions:

  1. Passengers: 15,706 problems
  2. Uber motorists: 6,440 problems
  3. Cancellation charges: 1,926 problems
  4. Service animals: 1,854 problems
  5. Do not care: 1,704 problems

Although holidays can provide motorists with opportunities to make more thanks to rise pricing, it’s also a tip that motorists do not get paid vacation leave, the study stated. Christmas and Halloween were the leading 2 worst holidays for motorists.

Unsurprisingly, the leading time for chauffeur problems was midnight (with 331 total problems), and the least were mid-afternoon, between 11 a.m. and 2 p.m. (ranging between 14 and 25 problems per hour). More normally, more than 1,000 grievance posts included the phrase “at night,” the study stated.

To learn more about the study, visit AutoInsuranceEZ.com. And the next time you hop into an Uber, keep in mind to keep it civil.


AutoInsuranceEZ.com Approach:

Auto Insurance coverage EZ examined around 221,511 posts in the “Complaints” subforum at https://uberpeople.net, a forum for Uber motorists with more than 149,000 members at the time of our analysis (August 2019). Posts varied in date from April 2014 to August 2019. Some comparable phrases were grouped by topic.

To find the variety of problems by city, Auto Insurance coverage EZ matched the user names found in all of the city-specific subforums with those in the Complaints subforum. Auto Insurance coverage EZ found a total of more than 50,000 special users in the different city subforums.

Auto Insurance coverage EZ searched through the Complaint subforum posts for total mentions of different holidays, in addition to times of day discussed in posts. These times were not indicative of the time they were published to the online forum.

Auto Insurance coverage EZ focused on 4 cities for another part of our analysis and collected posts from Uberpeople.net’s city-specific subforums. These included posts of all kinds, not simply problems. To find the areas that were most talked about in each city subforum, Auto Insurance coverage EZ searched for well-known community names within the data and grouped different spellings of the areas into categories.

Posts from Uberpeople.net show the opinions of only a few of Uber’s many motorists, and their opinions may not precisely contemplate Uber as a company. Additionally, it is possible that posts in the grievance online forum may include both problems, appreciation, and neutral comments.

Source: patch.com

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